Delete your account and data

You can delete your FitDex account and your data yourself, at any time. You do not need to write to us or fill in a request form.

Deleting from the app

  1. Open the FitDex app and go to the Settings tab.
  2. Scroll down to the Data Management section.
  3. If you are signed in, tap Delete Account; if you are not signed in, tap Delete Data in the same place.
  4. Confirm in the dialog that appears. This cannot be undone.

If you have been signed in for a long time, you may be asked to sign in again for security. Sign out, sign back in and repeat the step; as long as the account cannot be deleted, the data on your device is kept as well.

What is deleted

  • Your account and sign-in details
  • Your profile: name, height, weight, age, sex, activity level and goals
  • Your meal and calorie entries
  • Your water intake entries
  • Your workout logs and favourite workouts
  • Your favourite foods and saved meals
  • Your diet plans and meal check-offs
  • Your app settings
  • All local data stored on your device

What is kept

  • The subscription record: a hash of the purchase token and the subscription status. Kept for a reasonable period to meet accounting and dispute obligations; it does not identify you.
  • Anonymous analytics and crash logs: they cannot be linked back to you and are removed automatically at the end of Firebase's default retention periods.

If you cannot access the app

If you have lost your phone or already uninstalled the app, send your deletion request by email. Writing from the address you signed up with is enough for us to find your account.

Requests are handled within 30 days at the latest.

Your subscription

Deleting your account does NOT cancel your Premium subscription. The subscription runs through Google Play, so you have to cancel it in Play Store › Subscriptions; otherwise billing continues.

Privacy policyContact